What time is check-in and check-out at Samabe?
Check-in is at 2:00 PM and check-out is noon. However, our Hospitality Lounge is available for the convenience of our guests for early check-in and late check-out.
Do I need a visa or passport to enter Bali?
Yes, a valid passport with a minimum of 6 months’ validity is required to enter Indonesia.
Is there Wi-Fi at the resort?
Yes, complimentary Wi-Fi is available throughout the resort.
Can I request an airport transfer?
Yes, airport transfers can be arranged in advance. Please contact our team or E-Butler service for booking.
Is medical assistance available at the resort?
We provide on-call, 24-hour medical assistance for emergencies (additional charge applies). Please inform our staff in advance if you have any prior medical history, current illnesses, or medication needs.
Can I make special requests before I arrive?
Absolutely. You can inform us of any special arrangements or preferences through your E-Butler or by contacting our team in advance.
What’s the average temperature in Bali?
Bali enjoys tropical weather year-round. The average temperature ranges between 26°C and 30°C (79°F to 86°F), with the dry season typically from April to October.
Do you allow the use of drones at the resort?
Drone use is not allowed in public areas to protect guest privacy and comfort. Please contact our team if you have a specific request related to drone usage for private sessions or special occasions.
Is there a safety deposit box in the room?
Yes, each suite and villa is equipped with a personal safety deposit box to store your valuables securely.
What is the electric current and plug type in the resort?
The electric current is 220 volts. The plugs used are typically Type G, Type C, and Type F (European standard).
Do you provide laundry and dry-cleaning services?
Yes, laundry and dry-cleaning services are available and will be charged to your bill. However, if you book "Unlimited Privileges," you will be granted unlimited laundry service (except dry cleaning).
Can I exchange currency at the resort?
Yes, currency exchange is available at the front desk for your convenience. Indonesian Rupiah is the legal tender in Bali. Most merchants accept Rupiah only, though a few accept US Dollars. Major credit cards like Visa, MasterCard, and American Express are widely accepted.
Is there a dress code at the resort?
There’s no formal dress code, but we recommend smart casual attire for dining venues.
What should I pack for my stay?
Light, comfortable clothing, swimwear, sunscreen, and a hat are recommended. You may also want to bring evening attire for dinners.
Is tipping or giving gratuities expected in Bali?
Tipping is not mandatory but appreciated if you feel the service exceeded your expectations.
Most restaurants and hotels already include a service charge in the bill.
Do I need to make reservations for dining or spa treatments before arrival?
It’s recommended to make reservations in advance, especially for spa treatments and dining at specialty restaurants, to ensure availability.
Facilities & Amenities
Do you have a beach?
Yes, we do. Samabe has direct access to the beach with white sand and clear blue water. It’s great for relaxing, swimming, or just enjoying the view.
How do I get down to the beach from the resort?
There are two ways to get to the beach. You can either take the stairs, or use the inclinator.
What kind of pool facilities are available at Samabe Bali Suites & Villas?
We have an infinity pool surrounded by greenery with ocean views, and plenty of lounge chairs for relaxing.
Is the pool area suitable for both couples and families?
Yes, the pool is spacious and peaceful. Couples and families can both enjoy it.
Is there a gym or fitness center at the resort?
Yes, we have a fitness center available for guests to use during their stay.
Do you have a souvenir shop at the resort?
Yes, we do! Our Timeless Souvenir Shop has unique gifts and souvenirs you won’t find anywhere else in Bali. It’s located near the lobby and open daily from 11:00 AM to 7:00 PM.
Activities
What kind of recreational activities can I enjoy at Samabe?
You can try kayaking, catamaran sailing, power walk, windsurfing and other activities.
Do I need to make a reservation for recreational activities?
We suggest booking in advance through our E-Butler service to secure your spot.
Are the recreational activities suitable for all ages?
Yes, we have activities for both adults and kids, to enjoy during your stay.
Hotel Only
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