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Book direct at www.samabe.com and get the best hotel deals:
  • Get 10% difference from other online channels' rate
  • Complimentary luxury return airport transfer with minimum 5 nights stay
Samabe guarantee you will always get better value, better rates and better stay when you reserve one of our luxury Suites or Villa through the website and that you will not find a lower rate anywhere else. If you do then we will match the rate and also add an extra 10% discount for the same type of accommodation.
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Samabe Resorts & Villas Luxury All Inclusive

Terms & Conditions

Hotel Terms & Conditions

All terms and conditions apply to all bookings made through the website, www.samabe.com
  1. Pre arrival
    Any booking e-mails to www.samabe.com will be replied within 24 hours.
  2. On line reservation
    All the bookings made through our website will receive a confirmation letter including the information and the inclusions of the reservations.
    • All accommodation bookings must be guaranteed at the time of reservation by provision of valid credit card details.
    • The card will not be charged (except cancelled as per cancellation terms). Payment may be settled upon check-in, either with USD cash or in Indonesian Rupiah (IDR) using resort valid exchange rate at day of charge.
    • The credit card must be valid for the entire stay. Please present the credit card used to make the reservation upon check-in at the resort.
    • For "Non Refundable" reservations we will charge your credit card for the full amount upon reservation. Furthermore please present the credit card used to make the reservation upon check-in at the resort and the credit card receipt will need to be signed upon check-in.
    • If your booking is on behalf of someone else, you must contact the resort directly or the resort will contact you to arrange for third party billing.

Children Policy

  • Children aged 1-3 years old share the existing bedding with the parents without any supplement charge.
  • Children aged 4-11 years old share the existing bedding with the parents. Supplement charge applies for package inclusions.
  • Children aged 12 years old and above are considered adult. Full charge applies

Cancellation Policy

  • Low Season: 1 night cancellation fee applies if reservation is canceled within 2 days prior to arrival day.
  • High Season (1 August-31 August) and Peak Season (26 December - 8 January)
    • Any cancelation within 60 days prior to arrival: 1 night cancellation fee applies
    • Any reservation canceled less than 30 days prior to arrival and no shows: full charge applies (based on the duration of the stay)
  • In the case of "NO SHOW", the full stay charge applies.

Check-in and Check-out time

Check-in time is at 2 pm and check-out time is at 12 pm

Alcohol Policy

  • Alcoholic beverages are only served to those above 18 years old
  • Corkage fee applies for alcoholic drink from outside the resort

Connecting Suite Policy

Connecting suite is not guaranteed and based on availability upon check-in

Pet Policy

Pets are not allowed

Late Checkout Policy

  • Late check-out is subject to availability. Additional charge applies as follows
  • Late check-out until 6 pm: 50% from the rate of the suite/villa applies on the day
  • Late check-out until 10 pm: 100% from the rate of the suite/villa applies on the day
  • Hospitality Lounge is provided for early check-in and late check-out guests

Best/Lowest Online Rate Guaranteed

Samabe.com guarantees you will not find a better price on any other website. If you find a lower price within 24 hours of making your booking at https://www.samabe.com, after checking it we will match the lower price and also add an extra 10% discount. To make a claim, email mail@samabe.com, with including following information:
  1. Your booking number or check in date, and name
  2. Screenshot and link to the website where you have found the cheaper rate

Claim Terms & Conditions

  • A claim must be submitted within 24 hours after making a reservation through www.samabe.com
  • A claim may be rejected if it is incomplete, is submitted in an unsupported language, or concerns a website that is in an unsupported language.
  • For the Competing Rate to be valid, it must be a currently available lower published online room rate for the same dates, the same number of guests, the same room type, and include similar or additional value-added amenities (e.g., free breakfast).
  • Booking fees, extra adult fees, fees for children, rollaway charges will be included in the rate comparison.
  • Claims may be denied if the difference is less than one percent.
  • The Best Rate Guarantee does not apply to:
    • Unpublished or negotiated rates (e.g., corporate discount rates, group rates, meeting rates);
    • Rates requiring membership, requiring discount codes or coupons, flash sale, or otherwise not intended for the general public;
    • Package rates (e.g., rates that include a combination of a room and airfare)
    • Rates offered by providers that do not provide the name or location of the hotel until after a reservation has been made
    • Rates offered on on-request websites that do not provide immediate hotel confirmations
    • The Best Rate Guarantee does not apply to existing reservations that are not booked through samabe.com, and Samabe does not offer compensation for cancellation fees.
    • The Best Rate Guarantee will be suspended during times where the Samabe Website or certain rates are not available due to an outage, a technical issue or a circumstance beyond Samabe's reasonable control.
    • Samabe has the sole right to determine the validity of any claim. Samabe Bali Suites & Villas reserves the right to deny a claim, if it cannot independently verify the availability of a Competing Rate at the time it processes the claim.